Caffè Nero

“Great mainstream dog friendly cafe - allowed both up and downstairs.”

NorthEastExplorer★

Extremely disappointed with my experience at Cafe Nero Wellington Square. The staff were rude, unprofessional, and completely unbothered. One member of staff was eating crisps behind the till while customers were waiting, and both employees were openly arguing with each other about who was going to serve me. It created a very uncomfortable atmosphere and reflected poorly on the branch. To make matters worse, there was an issue with my order. Throughout the interaction I remained polite and respectful, yet I felt unfairly labelled and judged by both members of staff. The way I was spoken to m

Rebecca Younghusband★

My Nana had visited the Stockton branch of cafe nero as she’s frequent visitor. She was upset as all she had asked after making a purchase was that the lady behind the counter rinse her travel cup out so she could put it in her bag. Not exactly a hard job, it would have taken 2 minutes but the young dark haired girl then decided to reply to my Nana with a terrible attitude and disrespect then started laughing at her. This is absolutely disgusting from a customer service provider. My Nana will now not return to this disgusting establishment. Staff and management want to be ashamed of themselve

intesar faruque★★★★★

Always good coffee here.. I think if anyone wants to grab a quick coffee this is the right place..

Michael Bell★★★★

Not much seeting downstairs, but plenty upstairs, Nero is my favourite coffee outlet, so obviously, the vanilla latte was great.