Hare & Tortoise

“Delicious food, speedy service, and a lovely atmosphere!”

Jekaterina Trubina★

Dined at H&T Chiswick today and unfortunately the experience was quite disappointing. The service was very poor. We were served by two staff members — a younger man with long brown/white hair and an older gentleman. Neither of them checked in to ask whether the food was okay or engaged with us in any meaningful way. The service felt robotic and lacking warmth. After we finished the dishes we initially ordered, they brought over the additional food we had ordered later. Despite clearly seeing a pile of empty plates on the table, nobody bothered clearing them away. The food itself was also bel

K★

Came here on a weekday for dinner; the server did not do anything beyond the confines of his job role, so when we requested removal of the service charge I did not expect the server to become so hostile. To the point where he said to not return for eat in, since he was the manager. Genuinely confused since service charge is discretionary, and we had no rapport with the server as he didn’t even ask whether the food was fine. Don’t think I’d like to return to such a place where the servers don’t even provide above standard service but expect to be compensated.

Ctn Pkt★★★★★

I stopped by the restaurant this evening around 5 p.m. It had a nice, relaxed vibe, and there were not too many customers around. The atmosphere was great, and the food was delicious, with quick service to match. I decided to try the Sake Don, which was the perfect portion for one person. They served a generous amount of rice, but I couldn't finish it all. I also ordered some Ikura sushi, which tasted different from what I had before but was tasty. Plum Wine Spritzer was the ideal pairing—refreshing and easy to sip, with just the right amount of alcohol. Overall, everything was great!

Sara I★★★★★

I can't discount a single thing we ate here. I had the curry laksa, and my husband had the tantanmian. They were both delicious! The unagi nigiri was also tasty. The staff were kind and attentive, the restaurant itself is comfortable. We had an easy time splitting the bill with a friend.