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Costa Coffee

Coffee Shop in Folkestone

Coffee Shop4.1 (734 reviews)moderate

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About

Costa Coffee is a Coffee Shop in Folkestone, United Kingdom. Price range: mid-range. Rated 4.1★ by 734 diners.

Location

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What people say

Plenty of seating both inside and outside in Sandgate Road.

Reviews sourced from Google.

What diners say on Google

S _2078★★

The rudest of staff this morning. There was no queue I was with a friend we both ordered a drink and food. No welcome no customer focussed service. The man (who served us) and woman on shift made conversation between themselves the whole time we were in front of them. Which having a customer service background is totally disrespectful. Shop independent guys.

Dee Dee★★★★

Good service. Acoustics are a bit loud. But decent overall

Tracey Littlefield★★★★

So much better since they updated the decor, nice hot chocolate and cup of tea.

Naomi Jackson

Walked in waited in a long queue which is never a issue and was met at the end of it with the rudest attitudes by two of the staff rushed my order for me to pay, and when I asked for a different lid had eyes rolled and told his colleague he wants to “ smash his head against the wall”. I asked for a different lid lol I didn’t think any of it was necessary and just pissed off the customers behind me and next to me. A busy rush doesn't require a shitty attitude.

Reviews sourced from Google.

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