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Wards Hotel

Restaurant in Folkestone

Restaurant3.5 (378 reviews)

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About

Wards Hotel is a Restaurant in Folkestone, United Kingdom. Rated 3.5★ by 378 diners.

Location

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What people say

We ate here last night, the food was excellent the service perfect.

Reviews sourced from Google.

What diners say on Google

Itsso00

Save your money horrible place & looking into the set up it looks a bit dodgey. Nobody about to check you in,door was locked up & Lights all off like nobody’s there,or they’re dodging someone. Had to wait almost a hour to get inside as phone lines were engaged the whole time & when we finally got in it seemed like we was in the way and she couldn’t be bothered (miserable customer service very dismissive) ..The rooms are by far out dated & in need of a good refurbish it’s shocking. Floors in rooms filthy, fusty/dirty smell everywhere & toilet was disgusting, my partner almost puked lifting the

Google Account

they take non refundable payment from account then 2 days later cancel with no mention of a refund. had to waste 3 hours trying to get hold of them and agoda. no replies to emails, calls, voicemails, texts, whatsapp. left a full complaint with 3rd party.

Rachael Care★★

Reception not maned, very very limited bar, most drinks not available, no access to lounge or any areas in the morning & no one around, bedroom ok, bit shabby, bathroom needed a good clean and almost no toilet paper… No more available 😳…. Wouldn’t stay again 😏

Geert Joosten★★

Not worth the money. Reception closed almost the whole day. I stayed there three nights: no housekeeping during the stay. Room was very warm, but a fan wasn't available. Toilet not working properly and also the blinds for the windows not. Only positive was the location.

Reviews sourced from Google.

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