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Five Guys

Fast Food in Crystal Lake

Fast FoodAmericanBurgers4.2 (574 reviews)££

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Known for:burger

About

Five Guys is a Fast Food in Crystal Lake, United States. Cuisine: American, Burgers. Price range: mid-range. Known for burger. Also offers outdoor seating, delivery, takeaway. Rated 4.2★ by 574 diners.

Amenities

Outdoor seatingDeliveryTakeawayWheelchair accessFamily friendly

Location

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What people say

2019-Fast service, good food, nice people.

Reviews sourced from Google.

What diners say on Google

Tay Tomal

I haven't been to a 5 Guys in a long time, and this recent visit confirmed why. I'm not going over the value of the food as they have no control over it. But the burger patties were nearly tasteless, and the ingredients didn't taste fresh at all. I placed the order online, and after 20 minutes of waiting (the app said 'In process' status), I walked up to the counter and the staff were ignoring me. I had to grab their attention a bit. Despite multiple people waiting for food, they weren't calling out orders, and were just placing the bags on a shelf against the wall, behind the counter. You had

Natalia Seiber

I waited 15 mins for my order which is understandable because they were busy. But then i got my food and the only thing semi warm was my fries. Why wait so long? Just to get cold burger. Highly disappointed. Sidenote- i also witness the supervisor get frustrated with the rush of orders and gave a walk in customer attitude about there being a 30 min wait. Didnt even take his order when he said it was okay. The customer ended up walking out. Between 630p-645p

Victoria Trinidad★★

I usually like this place but tonight no so much. If I’m paying over $20,00 for a cheeseburger fries and a shake then it better be worth it. First off my food was cold. The cheeseburger was okay but would have been better if it were at least warm. Secondly, the fries 1/4th of the portion were burnt and they were cold. This leads me to believe they mixed old fries with older burnt fries. The only item that was pretty good was the peanut butter and chocolate milkshake. It was cold as it was supposed to be but could have been better. It’s very disappointing there isn’t any consistency.over at

Mike Gell★★★★★

Just a great burger joint. Good burgers. Awesome fresh Fry's. Service is great nice people. Floors and tables were messy. But there very busy. Will be back again. Oh and you can get all types of toppings on the burger bo charger

Reviews sourced from Google.

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