Panera Bread

“Atmosphere 100% Service 100% food 100% Great investment!”

bubbles pog★★

only come here bc it’s the closest one and has a drive through but as of late, service and quality has been TERRIBLE!! on multiple occasions ive paid for a bowl/whole sandwhich and received a cup/half sandwhich. i pay full price for a cup of mac n cheese just to not receive the full portion 😭😭 then they burn my bagel to a CRISPPPP. genuinely how do u serve somebody this.Always sold out of brownie or cinnamon crunch too no matter what time u come in. Never had a issue w this panera til around february idk if it’s new hires or what but they gotta go asap

ms.subliminal★★

just came in for my daily sip club drink and the young lady at the register was texting away on her phone for about 10 seconds before acknowledging my presence lol. i asked for a cup saying i had sip club and she handed me the cup without uttering a single word🤣 not a “hello” or a “here you go”, literally nothing all while her manager was right behind her. Gen Z and customer service do not coincide i swear

Leslie Sumner★★★★★

I go to Panera in Laurel, Maryland primarily through the drive-thru. I love the quick and easy convenience of not having to get out of my car. The employees are very courteous when taking the order and endure I receive it when I get to the window the way I asked If I have an issue with my order they are very quick to correct it.

Katyia★

I order the pick two turkey sandwich and potato soup. It took the person in drive thru 2/3 times to get order correct. Took a long time to get. Get home the soup real loose wasn’t good. The sandwich had too much mayo. I won’t be back