Smashburger

“The place has a beautiful atmosphere and the food is fresh and delicious.”

SusanBanana★

The place has fries all over the floor two workers minimum , eta to get your order placed is over 30 minutes so people download the app and just order themselves. What’s sad is this is always the appeal of this place. This morning a pregnant girl was working the register and had way more orders than tonight 11/4/25 at 8:00pm. The girl at expo was super rude and saw people waiting in the register and didn’t acknowledge them, meanwhile the cook and expo are talking ahjt about customers. I’ve seen better service from a chicken spot in the worst spots of Harlem.

DJ Fire Theonlyone★★★★★

This is my first visit to Smashburger(I know, I know, where have I been) and now I'm hooked. The exceptional employee name Lady was beyond amazing with her smile and attitude. She was very patient and helpful with a new customer. The food though was unexpected in the best possible way. A fresh burger made to order was hot and very tasty. The prices are phenomenal considering other more common fast food restaurants. Lady, thank you so much for the incredible experience, I won't forget you and I'm telling all my friends about you.

Dashawn Martin★★★★★

The cashier was very patient and communicative to me and others as we walked in. He didn’t rush me to order and let me know to get his attention when I’m ready. Excellent service would definitely come back.

Helen Proffes★

If I could give a -5 I would. The person taking the orders in the front was overwhelmed with a line to the door on top of having to be the person they had to expedite all the in-store orders and all delivery orders after waiting nearly an hour for the food my burger didn't even fit my bun it was a mini Burger. When I ask for the manager I am told that they are on break while the store is going in chaos. I myself am a restaurant manager and I am appalled by the service that I saw in this type of establishment on the day before Thanksgiving. When I confronted the manager they said oh I didn't