Dunkin'
- Chain
- Dunkin'
Sign in to add a photo.
About
Dunkin' is a Fast Food in West Springfield, United States. Cuisine: Breakfast. Price range: budget-friendly. Also offers takeaway. Rated 3.3★ by 621 diners.
Amenities
Location
What people say
“Good coffee Fast service Parking”
Reviews sourced from Google.
What diners say on Google
Sabrina Pinheiro★★★★It’s my first time at this Dunkin’ and it didn’t seem particularly busy, but the service was surprisingly slow. I even started wondering if I had placed my mobile order at the wrong location. I’m still here waiting on a very simple order, while cars in the drive-thru keep coming and going. Definitely not the best experience. I hope next time will change my impression of this location.
Kenneth Rumson★Literally the worst Dunkin I've ever been to, but the only one fairly close. Order always comes back wrong, and when you try to bring it up to staff, they argue back that it isn't their problem because you 'didn't order correctly'. Like, I'm reading my order off of a note, I'm certain I specified hot, not iced, and you rushed me forward before I could see my full order on the screen. Generally rude and unprofessional staff. Got an entire wrong food item today, again. Every time I go back there, thinking it can't get worse, it does.
Fuma413 Nation★You guys lucky I can’t give negative stars cause you guys truly suck. Had to repeat my order at least 10 times even tho it’s on you guys screen and somehow still mess it up. Do you even need a diploma to work there or they just hire anyone
Emily Arnold★We pulled into the drive through and nobody said anything to us for 5 minutes. We said, 'Hello?' and someone said, 'It's gonna be awhile.' We asked what that meant and they repeated themselves so we said, '5 minutes, 15 minutes...?' They said "We got a lot of orders." We didn't bother ordering. The lack of communication and customer service was enough to know that the food and experience was going to be bad.
Reviews sourced from Google.
Reviews
No reviews yet — be the first to review Dunkin'.

