M&S Café

“Good gluten-free selection, staff are friendly and helpful”

Tracey Sibbald★

Cafe absolutely freezing- air con on full despite being only 5 degrees outside. Few people tried different seats before leaving as so uncomfortable. Asked staff if it could be turned down - accept if they can't but they were very offhand- even if they had said they would raise it but no apology just " there is nothing we can do "

neeve★

Felt the need to write a review due to the disgusting attitude from the staff, snatching receipts out of hand when the order was wrong and speaking to my mother and i like children. Then to be told they were out of salmon when there’s a whole supermarket downstairs?

Michael Bell★★★★

Went in to use the cafe, gutted the main menu options weren't available, ended up with a toastie. I don't know if they were understaffed, but there was a build up of used trays, to the point that there was no option but to leave it on the table. The lady heating toasties etc, seemed quite stressed.

boredsund★★

Visited Monday 14/9/25. Dreadful. Huge queue, very slow service (all staff seemed to be in a daze) and only one person on the till. And she needed to keep going for plates, glasses etc (despite counting 4 other people plus a manager). Eventually another person came to the till, but she was no better. Went for a coffee, it literally took an hour. And the decaf coffee was rubbish. I left half of it. The iced bun was nice though. The manager needs to learn how to manage, I think. Won't be hurrying back.