Brown Eagle

Caidian Johnson★★★★★

I love coming to Brown Eagle both the White Hart Lane and Wood Green branches. I find the ladies behind the counter entertaining and the food is served with love. I look forward to coming here again x I really enjoyed the sorrel I was given to try I haven't had it in a long time 🔥😍❤️

OMΛR★

While I’ve experienced pleasant and professional service from some staff members, particularly an older lady who is always very welcoming, there is one light-skinned female employee whose approach consistently falls short of acceptable customer service expectations. Her facial expressions and tone when speaking to customers come across as dismissive and unprofessional. I believe this behaviour should warrant review against the company’s code of conduct and behavioural policies. Customer-facing roles require strong interpersonal skills, and when these are lacking, it negatively impacts both

Emma carter★

Absolutely awful experience at Brown Eagle. The staff were unbelievably rude to my sister and her boyfriend, especially the woman who served them — her attitude was shocking and completely unprofessional. What’s even worse is the serious allergy issue. My sister clearly explained that she has a severe nut allergy and specifically asked if the vanilla cake contained any nuts. She was told NO. My sister is blind, so she relies entirely on staff being honest and accurate about ingredients. After purchasing the cake, the packaging clearly stated that it contained ALMONDS. This is not just carele

Maria Chery★★★

Update 5th July 2025 Oh how the service has dropped. We waited ages just the 2 of us at the tallest counter ever: my friend's hair just peeping over it. I ordered ackee and salt fish with rice and peas it was delicious and asked whether we could sit in to eat, hoping for table service. I was told yes by the male server but I later found as I only ordered a regular that I had to pay £1 extra to eat in. I didn't have a problem but it doesn't say on their menu. I would have paid £16.50 large instead of £14.50 regular to have my food served at table on a plate with cutlery. Uber orders took prio