Dunkin'

“The coffee is always fresh and delicious”

Charles LaBounty★★

I've been a dunkin customer for years, in many states when away on business its pretty much my goto breakfast stop. That being said this is the worst location I have ever been to. Detroit, Sanford, and Georgia beat these guys. Attitudes for no reasons, old food, maybe because its next to the college but damn. The reason it has 4 stars is because of all the tourist. Trust me goto a other location. What is their adversion to filling a cup as well are you saving dunkin that much by scamming me? Tried round two maybe it was the crew. Nope the whole location. I know i asked for an everything bagel

Tamika★

Encountered the team member Andrew and received HORRIBLE service!!!! I tried my best to change the interaction to be a pleasant one, but he was RUDE and had no type of customer service skills whatsoever. Please remove him from dealing with your guest!!! He also forgot to add sugar and cream in all 3 of my drinks and instead of remaking them gave me sugars and cream to do it myself. (No manager on duty) as a business owner I would never treat my guest this way.

Impact★★★

Food was good. I really want to give the cashier "Pee" 5 stars, good did well as a new employee taking orders, very polite and respectful. She did a amazing job. Its good to see there are good employees left in the world. Did not like the attitude staff gave a new employee working and trying to understand. Managers should give staff members a special training on how to talk and be patient with new staff. Customers pay attention

Bryanna Beal★★★★★

Stopped in to get a brown sugar shaken espresso, a ham and Swiss croissant stuffer and a Valentine’s Day donuts. Everything was great. My drink took a while so when I inquired about it, they apologize and made it right away. Not sure what happened. A team member offered a free doughnut and apologize for the wait. I said no but thanks for asking. THAT IS CUSTOMER SERVICE! Not to just give freebies but to acknowledge the problem, try to find a solution and fix it! Not sure if she’s the manager but good job!! Keep up the hustle and good work!