Tropical Smoothie Cafe

“The Gingerbread smoothie is back.❤”

Nae★★★

I attempted to place an order through the app, as I usually do for my regular location, but unfortunately, I was unable to. I had to go inside and place my order in person. I am unsure if the employee who assisted me was new or still in training, as she seemed to be seeking guidance from another employee. She did not initially record some of the details I provided to her on the receipt. However, after I brought it to her attention, she informed the associate preparing the food, and the final product was satisfactory. I was a little disappointed that they simply removed the bananas without prov

Cathleen Williams★

TERRIBLE experience today. The customer service is never that great here, but today was the worst. About 10 minutes after my order was supposed to be ready, a member told me that they didn’t have pineapples for the bahama mama. So, I opted for a sunrise sunset instead. The result was this unblended, frozen mess. Completely inedible. When I asked them what happened, they said their strawberries were still too frozen so they couldn’t blend it completely (???). I asked for a refund. Every customer in there at the time either had an issue with their order or was waiting an unacceptable amount of t

John Ruml★★

Very uncomfortable and unpleasant vibe in there, staff fighting loudly the whole time and confusing people's orders. I asked for my usual Avocolada smoothie, he rung it up as an island green, so I asked him if he could make sure it was an avocolada--he said they were discontinuing avocolada so this was close enough. the smoothie itself came out really gritty and not fully blended, so I had to go home and reblend it to make it smooth (photo attached lol). They seemed really understaffed and overworked and I overheard him tell the customer after me that they were out of pineapple--which sure eno

Joshua Mullins★

Smells like a gas station bathroom and the employees are in no rush to do their jobs. The woman on wraps was too interested with her phone rather than making orders. After waiting for 10+ minutes, the guy at the register asked the lady who ordered ahead of me, “Whatchu want again?” and made her order off of a verbal request, not an order ticket. Hot garbage.