EatOutMap

Panera Bread

Fast Food in Albany

Fast FoodBreakfastSandwichesSalads & Healthy4.0 (696 reviews)moderate
Chain
Panera Bread

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About

Panera Bread is a Fast Food in Albany, United States. Cuisine: Breakfast, Sandwiches, Salads & Healthy. Price range: mid-range. Also offers takeaway. Rated 4.0★ by 696 diners.

Amenities

Takeaway

Location

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What diners say on Google

Amanda Ryan

Couldn’t even eat my food, had to RE ORDER and I shouldn’t have too! Drinks weren’t even in a holder, the bag tore and the dasher failed to say ANYTHING leaving me with soaking wet soda/tea overs food and soups spilled somewhere (not in the bag) and I’m being refused a refund. So here’s to more money to replace my food I shouldn’t have had to replace . I was left with an ENTIRE mess on my counter due to this. Unacceptable!

L L

This location is honestly terrible. Every time I give them another chance, there’s always an issue. The food consistently arrives wrong, poorly prepared, or just completely careless. It feels like they hire people who don’t care about quality or presentation. The Bistro French Onion Soup was nothing like what’s pictured online… no cheese, no croutons, just onions in broth. Totally misleading. The kids’ grilled cheese was even worse… it had a piece of lettuce stuck to it and a long hair in the cheese, sticking out of the sandwich. It had to be thrown out completely. They advertise “craftsman-

Michelle Reitman★★★

I ordered ahead to try to beat the lunch rush, but still had to wait more than 45 minutes for my food. The employees were working nonstop and were apologetic. I completely understood and it's not their fault if a lot of customers come in at once. They handled everything as best they could. But what was most disappointing was the lack of support from management. While orders piled up and there was only one employee bagging orders, I watched as the manager with dark hair and glasses stood off to the side doing temperature checks instead of helping. It was frustrating to see the manager do that

Zach

Some of the worst customer service I’ve ever experienced when I didn’t see my name. I asked if they had it and they absolutely screamed at me. They should be ashamed of themselves and should absolutely find new employment that does not involve talking to another human being despicable people.

Reviews sourced from Google.

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