Wendy's

“The knowledge of the employees when asked about the menu items where superb.”

michael coterill★★

In 30 years they have yet to get my burger correct! I tell them no ketchup at least 3 times and yet they put ketchup on it every time! Wouldn't go there at all except my spouse likes them.

Me B★★

Came back today (6/15/26) to the Desoto TX location after my last disappointing visit months ago, and there was no change…still disappointed. First, the lady was rushing me through the order although there was no line of cars in front or behind me…neither was there a host of cars in the parking lot or host of people inside. I ordered the chicken wrap combo and I could not understand what $0.99 upcharge she was asking me since her accent was strong and she talked extremely fast. Then, another took over the order and I found out that the 1st person was the manager. What a poor example to the cre

Ast Ilandove★

The worst Wendy’s I’ve ever been to… they throw your food together on multiple occasions. They can’t lettuce wrap or understand what extra lettuce is they don’t care about getting your order right. They don’t match rewards when their system is down which is all the time and they are rude in general… I ordered a regular fountain drink the person taking my order couldn’t find it so she charged me for the hand squeezed lemonade instead a of the Minute Maid limonada like I asked pic of the third time I asked for extra lettuce for a lettuce wrap burger this is what they did… Then they gave me half

Cristal Jordan★

Was there a manager at this store 1/9/26. I never seen Wendy's SO empty and I see why the gentleman told me to hold om at the drive thru speaker and then never came back to take my order! WOW!! Then as I drove off the customer that was on front of me was not even at the window...they were parked between tje 2 windows. It was like they was purposely not taken orders and blocking the drive thru so they would not have to work. Did I go inside...nope just took my business else where but I have never seen a fast food CHain act that way besides the Sonic on Hampton and see where that got them!